:root{
  color-scheme:dark;
  --bg:#080d12;
  --surface:#10171f;
  --surface-soft:#151f29;
  --line:#263646;
  --line-strong:#385067;
  --text:#eef6fc;
  --muted:#90a4b7;
  --blue:#5c87ff;
  --blue-soft:#172747;
  --green:#39ff14;
  --green-soft:#132b20;
  --amber:#f29a12;
  --amber-soft:#342514;
  --red:#ef3e46;
  --red-soft:#35171b;
  --orange:#ff9200;
  --shadow:0 12px 34px rgba(0,0,0,.24);
  font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;
}
*{box-sizing:border-box}
html{background:var(--bg)}
body{margin:0;min-width:320px;background:radial-gradient(circle at 50% -20%,#182633 0,var(--bg) 42%);color:var(--text)}
button,input,select{font:inherit}
button{cursor:pointer;border:1px solid var(--line-strong);border-radius:9px;background:var(--surface);color:var(--text);font-size:12px;font-weight:800;padding:10px 14px;transition:.15s}
button:hover{border-color:#6685a2;background:#192632}
button:focus-visible,input:focus-visible,select:focus-visible,[tabindex]:focus-visible{outline:2px solid var(--blue);outline-offset:2px}
button.primary{background:var(--blue);border-color:var(--blue);color:#fff}
button.primary:hover{background:#1f4fd6}
h1,h2,p{margin:0}
.topbar{height:64px;display:flex;align-items:center;justify-content:space-between;padding:0 18px;background:#0d141bcc;border-bottom:1px solid var(--line);backdrop-filter:blur(16px);position:sticky;top:0;z-index:20}
.brand{display:flex;align-items:center;gap:11px;min-width:0}
.brand>div{min-width:0}
.brand span{display:block;color:var(--blue);font-size:9px;font-weight:900;letter-spacing:.12em}
.brand h1{font-size:19px;line-height:1.05;white-space:nowrap}
.brandMark{width:37px;height:37px;display:grid!important;grid-template-columns:repeat(2,7px);place-content:center;gap:3px;border-radius:50%;background:var(--orange);box-shadow:0 5px 14px #ff92003d}
.brandMark i{width:7px;height:7px;border:2px solid #fff;border-radius:50%}
.brandMark i:last-child{grid-column:1/-1;justify-self:center}
.topActions{display:flex;align-items:center;gap:8px}
.quietPill,.connection,.countPill{display:inline-flex;align-items:center;gap:7px;min-height:30px;padding:6px 11px;border:1px solid var(--line);border-radius:999px;background:var(--surface);color:var(--muted);font-size:10px;font-weight:800;white-space:nowrap}
.connection i,.liveEyebrow i{width:7px;height:7px;border-radius:50%;background:var(--red)}
.connection.online{color:var(--green);border-color:#39ff1466;background:var(--green-soft)}
.connection.online i,.liveEyebrow i{background:var(--green);box-shadow:0 0 0 4px #0ba4631a}
main{max-width:1920px;margin:auto;padding:12px}
.filters{display:grid;grid-template-columns:140px 140px 210px minmax(260px,1fr) auto;gap:8px;padding:8px;background:var(--surface);border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow)}
.filters label{display:grid;gap:4px;color:var(--muted);font-size:8px;font-weight:900;letter-spacing:.06em}
.filters input,.filters select{height:36px;border:1px solid var(--line);border-radius:7px;background:#0b1219;color:var(--text);padding:0 10px;outline:none;font-size:12px}
.filters input:focus,.filters select:focus{border-color:var(--blue);box-shadow:0 0 0 3px #2a5ce818}
.filterActions{display:flex;align-items:flex-end;gap:7px}
.filterActions button{height:36px;padding:0 14px}
.kpis{display:grid;grid-template-columns:repeat(6,minmax(140px,1fr));gap:7px;margin:8px 0}
.kpis article{min-height:76px;padding:10px 12px;border:1px solid var(--line);border-radius:10px;background:var(--surface);box-shadow:var(--shadow)}
.kpis article.accent{border-top:3px solid var(--blue);padding-top:8px}
.kpis span{display:block;color:var(--muted);font-size:8px;font-weight:900;letter-spacing:.07em}
.kpis strong{display:block;margin:2px 0 0;font-size:23px;line-height:1.15;letter-spacing:-.035em}
.kpis small{display:block;color:var(--muted);font-size:9px}
.panel{background:var(--surface);border:1px solid var(--line);border-radius:11px;box-shadow:var(--shadow)}
.sectionHead{min-height:47px;display:flex;align-items:center;justify-content:space-between;gap:10px;padding:9px 11px}
.sectionHead h2{font-size:13px;line-height:1.2}
.eyebrow{display:flex;align-items:center;gap:6px;margin-bottom:2px;color:var(--blue);font-size:8px;font-weight:900;letter-spacing:.08em}
.liveEyebrow{color:var(--green)}
.muted{color:var(--muted);font-size:10px;font-weight:700}
.dayPanel{overflow:hidden}
.dayStrip{display:grid;grid-template-columns:repeat(auto-fit,minmax(118px,1fr));gap:6px;padding:0 10px 10px}
.dayCard{position:relative;min-height:59px;padding:8px 9px;border:1px solid #9fe1bf;border-radius:8px;background:var(--green-soft);text-align:center;overflow:hidden}
.dayCard.zero{border-color:#ffc5c9;background:var(--red-soft)}
.dayCard .date{display:block;color:var(--muted);font-size:8px;font-weight:800}
.dayCard strong{display:block;color:var(--green);font-size:18px;line-height:1.2}
.dayCard.zero strong{color:#c91f28}
.dayCard small{display:block;color:var(--muted);font-size:8px}
.dayCard i{position:absolute;left:0;bottom:0;height:3px;background:var(--green)}
.branchPanel{margin-bottom:8px;overflow:hidden}
.branchOverviewGrid{display:grid;grid-template-columns:repeat(auto-fit,minmax(155px,1fr));gap:6px;padding:0 10px 10px}
.branchOverviewCard{min-width:0;min-height:82px;display:grid;align-content:start;gap:3px;padding:8px 9px;text-align:left;background:#0c131a;border-color:var(--line);content-visibility:auto;contain-intrinsic-size:82px}
.branchOverviewCard:hover:not(:disabled){transform:translateY(-1px);border-color:#6685a2}
.branchOverviewCard.online{border-color:#39ff1470;box-shadow:inset 0 3px var(--green)}
.branchOverviewCard.used{border-color:#f29a1266;box-shadow:inset 0 3px var(--amber)}
.branchOverviewCard:disabled{cursor:default;opacity:.58}
.branchOverviewCard .branchCode{color:var(--blue);font-size:8px;font-weight:900;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.branchOverviewCard strong{font-size:10px;line-height:1.2;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.branchOverviewCard .branchStatus{color:var(--muted);font-size:8px;font-weight:900}
.branchOverviewCard.online .branchStatus{color:var(--green)}
.branchOverviewCard.used .branchStatus{color:var(--amber)}
.branchOverviewCard small{color:var(--muted);font-size:7px}
.monitorGrid{display:grid;grid-template-columns:minmax(0,3fr) minmax(275px,1fr);gap:8px;margin:8px 0}
.livePanel{min-width:0;overflow:hidden}
.liveGrid{display:grid;grid-template-columns:repeat(3,minmax(260px,1fr));gap:7px;padding:0 9px 9px}
.liveCard{min-width:0;border:1px solid var(--line);border-radius:9px;background:var(--surface-soft);overflow:hidden;transition:.15s;cursor:pointer}
.liveCard:hover{border-color:#6685a2;transform:translateY(-1px)}
.liveCard.online{border-color:#83d9af;box-shadow:inset 0 3px var(--green)}
.liveCard.offline{box-shadow:inset 0 3px var(--red)}
.liveCardHead{display:flex;align-items:flex-start;justify-content:space-between;gap:8px;padding:10px 11px 7px}
.liveCardHead h3{margin:0;font-size:12px;line-height:1.2;overflow-wrap:anywhere}
.liveCardHead p{margin-top:2px;color:var(--muted);font-size:9px;font-weight:700}
.liveState{flex:none;display:inline-flex;align-items:center;gap:5px;padding:4px 6px;border-radius:999px;background:var(--green-soft);color:var(--green);font-size:8px;font-weight:900}
.liveState i{width:6px;height:6px;border-radius:50%;background:var(--green)}
.offline .liveState{background:var(--red-soft);color:#c51e27}
.offline .liveState i{background:var(--red)}
.liveMeta{display:grid;grid-template-columns:repeat(3,1fr);border-top:1px solid var(--line);border-bottom:1px solid var(--line)}
.liveMeta span{padding:6px 8px;border-right:1px solid var(--line);color:var(--muted);font-size:8px}
.liveMeta span:last-child{border-right:0}
.liveMeta strong{display:block;color:var(--text);font-size:10px}
.liveTranscript{height:154px;overflow:auto;padding:10px 11px;background:#0b1219;color:#c8d7e3;font:11px/1.55 ui-monospace,SFMono-Regular,Consolas,monospace;white-space:pre-wrap;overflow-wrap:anywhere;scrollbar-color:#43586b transparent}
.liveTranscript:empty::before{content:"Esperando texto…";color:#91a0b3;font-family:Inter,ui-sans-serif,system-ui}
.liveFoot{display:flex;justify-content:space-between;padding:6px 10px;color:var(--muted);font-size:8px;font-weight:800}
.schedulePanel{min-width:0;padding-bottom:9px}
.hourGrid{display:grid;grid-template-columns:repeat(4,1fr);gap:5px;padding:0 9px}
.hourCell,.branchCell{min-height:45px;padding:5px;border:1px solid #39ff1455;border-radius:7px;background:var(--green-soft);text-align:center}
.hourCell.zero,.branchCell.zero{border-color:var(--line);background:#0c131a}
.hourCell span,.branchCell span{display:block;color:var(--muted);font-size:7px;font-weight:800}
.hourCell strong,.branchCell strong{display:block;margin-top:2px;color:var(--green);font-size:14px}
.hourCell.zero strong,.branchCell.zero strong{color:#94a3b6}
.branchHead{margin-top:6px;border-top:1px solid var(--line)}
.branchGrid{display:grid;grid-template-columns:repeat(3,1fr);gap:5px;max-height:210px;overflow:auto;padding:0 9px}
.branchCell{min-height:50px}
.branchCell strong{font-size:12px}
.activityPanel{overflow:hidden}
.tableViewport{max-height:520px;overflow:auto;border-top:1px solid var(--line)}
table{width:100%;min-width:980px;border-collapse:collapse}
th,td{padding:7px 8px;border-bottom:1px solid #e3ebf4;text-align:center;font-size:9px}
th{position:sticky;top:0;z-index:2;background:#141e28;color:var(--muted);font-size:8px;font-weight:900;letter-spacing:.03em}
th:first-child,td:first-child{text-align:left;position:sticky;left:0;z-index:1;background:var(--surface)}
th:first-child{z-index:3;background:#141e28;min-width:260px}
.clickableRow{cursor:pointer}
.clickableRow:hover td{background:#17232e}
.dayMetric{cursor:pointer}
.person strong{display:block;font-size:11px}
.person span{display:block;margin-top:2px;color:var(--muted);font-size:8px;font-weight:700}
.person .onlineText{color:var(--green)}
.metricCell{display:inline-grid;place-content:center;min-width:58px;min-height:40px;padding:4px;border:1px solid #39ff1455;border-radius:7px;background:var(--green-soft);color:var(--green);font-weight:900}
.metricCell.low{border-color:#ffd093;background:var(--amber-soft);color:#a96500}
.metricCell.zero{border-color:#ffc9cd;background:var(--red-soft);color:#c71f29}
.metricCell small{display:block;font-size:7px;font-weight:800}
.total{font-size:11px;font-weight:900;white-space:nowrap}
.emptyState{padding:36px;text-align:center;color:#8a9aaf;font-size:10px;font-weight:900;letter-spacing:.05em}
.liveGrid:not(:empty)+.emptyState,.tableViewport:not([hidden])+.emptyState{display:none}
dialog{width:min(410px,calc(100% - 28px));padding:0;border:1px solid var(--line);border-radius:14px;background:var(--surface);color:var(--text);box-shadow:0 30px 100px #000a}
dialog::backdrop{background:#12233f9c;backdrop-filter:blur(4px)}
dialog form{display:grid;gap:11px;padding:25px}
dialog h2{font-size:20px}
dialog p{color:var(--muted);font-size:11px}
dialog input{height:42px;border:1px solid var(--line);border-radius:8px;padding:0 11px;background:#0b1219;color:var(--text);outline:none}
.detailDialog{width:min(1180px,calc(100% - 24px));max-height:94vh;overflow:auto}
.detailHeader{position:sticky;top:0;z-index:5;display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 16px;background:#0e161ee8;border-bottom:1px solid var(--line);backdrop-filter:blur(14px)}
.detailHeader h2{font-size:20px}
.detailHeaderActions,.detailDateBar,.playbackActions{display:flex;align-items:center;gap:8px}
.detailDateBar{padding:9px 12px;border-bottom:1px solid var(--line)}
.detailDateBar input{height:36px;padding:0 10px;border:1px solid var(--line);border-radius:8px;background:#0b1219;color:var(--text)}
.detailDateBar .muted{margin-left:auto}
.detailStats{display:grid;grid-template-columns:repeat(4,1fr);gap:7px;padding:10px}
.detailStats article{padding:9px 11px;border:1px solid var(--line);border-radius:9px;background:var(--surface-soft)}
.detailStats span{display:block;color:var(--muted);font-size:8px;font-weight:900}
.detailStats strong{display:block;margin-top:2px;font-size:18px}
.detailBlock{margin:0 10px 10px;border:1px solid var(--line);border-radius:10px;background:#0c131a;overflow:hidden}
.timelineHours{display:flex;justify-content:space-between;padding:0 8px;color:var(--muted);font-size:7px;font-weight:800}
.dayTimeline{position:relative;height:58px;margin:4px 9px 12px;border:1px solid var(--line);border-radius:8px;background:repeating-linear-gradient(90deg,#18232d 0,#18232d calc(4.166% - 1px),#304252 calc(4.166% - 1px),#304252 4.166%);overflow:hidden;cursor:crosshair}
.timelineBand{position:absolute;top:17px;height:24px;min-width:3px;padding:0;border:0;border-radius:4px;background:var(--amber);box-shadow:0 0 12px #f29a1266}
.timelineBand.online{background:var(--green);box-shadow:0 0 14px #39ff1477}
.timelineCursor{position:absolute;top:0;bottom:0;width:2px;background:#fff;box-shadow:0 0 8px #fff;pointer-events:none}
.playbackActions{padding:0 11px 9px}
.playbackBlock audio{display:block;width:calc(100% - 22px);margin:0 11px 11px}
.detailTranscripts{max-height:360px;overflow:auto;padding:0 9px 9px;scrollbar-color:#43586b transparent}
.transcriptLine{width:100%;display:grid;grid-template-columns:62px 1fr;gap:8px;margin-top:5px;padding:8px;text-align:left;background:#101a23;border-color:var(--line)}
.transcriptLine:hover{border-color:#39ff1466;background:#14251d}
.transcriptLine time{color:var(--green);font:800 10px ui-monospace,SFMono-Regular,Consolas,monospace}
.transcriptLine span{font-size:11px;line-height:1.45;font-weight:600}
.transcriptMore{width:100%;margin-top:5px;color:var(--blue)}
.authError{min-height:15px;color:var(--red);font-size:10px;font-weight:800}
#toast{position:fixed;z-index:50;left:50%;bottom:18px;transform:translate(-50%,30px);opacity:0;padding:10px 14px;border:1px solid var(--line-strong);border-radius:9px;background:#10233f;color:#fff;font-size:10px;font-weight:800;pointer-events:none;transition:.2s}
#toast.show{transform:translate(-50%,0);opacity:1}
@media(max-width:1350px){.kpis{grid-template-columns:repeat(3,1fr)}.liveGrid{grid-template-columns:repeat(2,minmax(260px,1fr))}}
@media(max-width:1000px){.filters{grid-template-columns:repeat(3,1fr)}.filters .search{grid-column:1/3}.monitorGrid{grid-template-columns:1fr}.schedulePanel{display:block}.liveGrid{grid-template-columns:repeat(2,minmax(240px,1fr))}}
@media(max-width:680px){.topbar{height:auto;min-height:60px;padding:9px 11px}.brand h1{font-size:15px}.quietPill{display:none}.topActions button{padding:8px}.filters{grid-template-columns:1fr 1fr}.filters .search{grid-column:1/-1}.filters label:nth-child(3){grid-column:1/-1}.filterActions{grid-column:1/-1}.kpis{grid-template-columns:repeat(2,1fr)}.branchOverviewGrid{grid-template-columns:repeat(2,minmax(0,1fr))}.liveGrid{grid-template-columns:1fr}.schedulePanel{display:block}.hourGrid{grid-template-columns:repeat(4,1fr)}.dayStrip{display:flex;overflow:auto}.dayCard{min-width:120px}.detailHeader{align-items:flex-start}.detailHeaderActions{flex-direction:column;align-items:flex-end}.detailDateBar{flex-wrap:wrap}.detailDateBar .muted{width:100%;margin:0}.detailStats{grid-template-columns:repeat(2,1fr)}.timelineHours span:nth-child(even){display:none}.transcriptLine{grid-template-columns:48px 1fr}}